To guarantee your reservation, we require a deposit of 50% of the total amount of the reservation. Payments can be made online via PayPal or by bank transfer.
Deposits are refundable only under the conditions indicated below.
Cancellation conditions, no-show and refund of the amounts paid.
Customers who wish to cancel a booking should contact us as soon as possible, deposits already paid will be refunded only under the following conditions:
• Cancellation 30 days before arrival: 50% refund deposit paid
• Cancellation from 30 day before arrival or no-show: non-refundable.
SPECIAL COVID-19: Only for bookings made directly (on our website, by post or by phone).
If in the last 14 days prior to arrival, your health condition or a government decision makes your stay impossible, we will offer you to reschedule your stay by converting the amounts already paid into a voucher valid for 12 months for your next stay.
Unregistered guests and visitors
Access to the property is limited to those who have made a reservation, therefore access to the rooms and property is prohibited to unregistered guests and third-party visitors without our express permission.
Children can stay with a one-time supplement of 20 Euro for the cot and 40 Euro for the cot.
CLEANING AND CHANGE OF SHEETS
Linen change and room cleaning are provided only if left free by 11:00 in the morning. Bed linen is changed every 3 days or on request with a supplement of 20 Euro.
1,00 Euro per person per day.
Policy for the pets
Pets are not allowed in the hotel
We reserve the right to charge for damages caused during your stay to furniture, facilities or equipment. Any accidental damage must be reported as soon as possible to minimize the associated costs. The loss of the badge will result in the cost of replacement, so we invite our guests to keep them carefully.
Breakfast is served from 8:30 to 10:30 on the terrace or directly in the room after completing the breakfast order, to be placed at the door by 9.30 pm the previous evening or to be sent comfortably via chat.